AI Voice → PodiVoice → Nookal

Seamlessly connect your Nookal practice management system with intelligent voice reception and communication automation — so you never miss a patient, appointment, or message again.

About Nookal

Nookal is a leading practice management system for allied health clinics, widely used across Australia, New Zealand, the UK, and beyond. Built specifically for practices such as podiatry, physiotherapy, and multidisciplinary clinics, Nookal brings scheduling, clinical notes, billing, and reporting into one secure, cloud-based platform.

Designed around real clinical workflows, Nookal helps practices reduce administrative load, improve appointment utilisation, and deliver a better patient experience. With robust security, compliance standards, and flexible diary management, it provides a reliable foundation for modern healthcare operations.

Common AI Voice Use Cases

PodiVoice connects directly with Nookal, allowing podiatry and allied health clinics to automate routine communication tasks while maintaining control over bookings, patient data, and workflows.

Popular automation examples:

  • Appointment Scheduling – Instantly confirm, reschedule, or follow up on patient bookings.

  • Patient Intake – Automatically collect and store patient details securely before visits.

  • Patient Communication – Send reminders, confirmations, and voice follow-ups without lifting a finger.

  • After-Hours Reception – Capture missed calls, book appointments, or route urgent cases automatically

  • Smart Routing – Direct calls based on intent, time of day, or caller type.

  • After-Hours Transfer – Automatically forward urgent calls to an on-call mobile or voicemail.

  • Missed Call Recovery – Send an instant text or voicemail follow-up if a call goes unanswered.

Actions & Triggers

Call transfer enables your clinic to intelligently route incoming calls to the correct department, practitioner, or on-call provider. Whether you’re using VoIP, SIP, or a traditional phone setup, PodiVoice ensures calls are handled efficiently and professionally — without your staff needing to manually redirect them.

With AI-powered call recognition, PodiVoice can identify caller intent, confirm patient details from Nookal, and route calls based on custom rules. New patients can be sent to reception, existing patients to follow-up lines, and urgent cases to the appropriate clinical team — automatically.

Ready to Stop Missing Calls and Patients?

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Cliniko®, Nookal®, and Jane App® are trademarks or registered trademarks of their respective owners. Use of these names and logos on this website is for descriptive and compatibility purposes only. This website and its services are not endorsed, sponsored, certified, or otherwise affiliated with Cliniko, Nookal, or Jane App.