These Terms of Use (“Terms”) govern your access to and use of the PodiVoice website (the “Website”). By accessing or using the Website, you agree to be bound by these Terms. If you do not agree, you must not use the Website.

PodiVoice (“we”, “us”, “our”) may update these Terms at any time. The most current version will always be posted on this page, and continued use of the Website constitutes acceptance of any changes.

1) About PodiVoice

PodiVoice
Email: [email protected]

2) Website purpose & no professional advice

The Website is provided for general informational and marketing purposes only.

Nothing on the Website constitutes, or should be relied upon as, medical, legal, financial, compliance, operational, or professional advice of any kind.

PodiVoice does not provide medical services, clinical decision-making, or patient diagnosis. Any decisions made based on information from this Website are made entirely at your own discretion and risk. You should always seek independent professional advice appropriate to your circumstances before acting.

3) Eligibility & permitted use

You agree to use the Website only for lawful purposes and in a manner that does not infringe the rights of others or restrict their use and enjoyment of the Website.

You must not:

- Attempt to gain unauthorised access to the Website, servers, or related systems

- Interfere with or disrupt Website security, integrity, or performance

- Introduce viruses, malware, malicious code, or perform scanning/probing activity

- Copy, scrape, harvest, or extract data from the Website at scale without written consent

- Use the Website for spam, unsolicited marketing, or unlawful communications

- We reserve the right to suspend, restrict, or terminate access to the Website at any time where we reasonably believe these Terms have been breached.

4) Intellectual property

All content on the Website (including text, graphics, logos, designs, software references, layout, and branding) is owned by or licensed to PodiVoice and protected by applicable intellectual property laws.

You may view and print Website pages for personal or internal business use only. You must not reproduce, distribute, modify, create derivative works from, or commercially exploit Website content without prior written permission.

5) Enquiries, forms & communications

When you contact us or submit information via the Website, you confirm that the information provided is accurate to the best of your knowledge.

We may respond using the contact details you supply, including email, phone, or SMS. How we collect, store, and process personal data is described in our Privacy Policy, which forms part of these Terms.

6) SMS terms

Where you opt in to receive SMS communications from PodiVoice:

- You consent to receive service-related notifications and occasional marketing messages

- Message frequency may vary

- Message and data rates may apply depending on your carrier and plan

- You may opt out at any time by replying STOP

- For help, reply HELP

- Opting in to SMS is not a condition of purchasing any product or service. We may use third-party service providers (including automation and messaging platforms) to deliver SMS messages on our behalf.

7) HIPAA, PHI & data responsibility disclaimer

PodiVoice is a technology and automation service provider, not a healthcare provider.

Unless expressly agreed in writing:

- PodiVoice does not act as a Business Associate under HIPAA

- The Website is not intended for the submission of Protected Health Information (PHI)

- You must not submit sensitive patient or medical data via public Website forms

- Any handling of patient data through integrations, automations, or connected platforms remains the sole responsibility of the clinic or data controller, including compliance with HIPAA, GDPR, UK GDPR, or other applicable regulations.

8) Third-party platforms, integrations & trademarks

The Website may reference or display third-party platforms, software, or services (including practice management and scheduling systems).

All third-party names and logos are trademarks of their respective owners and are used solely for identification and compatibility purposes.

PodiVoice is not endorsed, sponsored, certified, or affiliated with any third-party platform unless explicitly stated. We do not control third-party services and are not responsible for their availability, performance, security, or practices.

Use of third-party platforms is at your own risk and subject to their respective terms.

9) Website availability & changes

We may modify, suspend, or discontinue any part of the Website at any time without notice. We do not guarantee that the Website will be available, uninterrupted, secure, or error-free.

10) Disclaimer of warranties

To the fullest extent permitted by law, the Website and its content are provided on an “as is” and “as available” basis.

We make no warranties, representations, or guarantees (express or implied) regarding accuracy, completeness, reliability, suitability, or fitness for any particular purpose.

11) Limitation of liability

To the fullest extent permitted by law, PodiVoice shall not be liable for any loss or damage arising out of or in connection with your use of (or inability to use) the Website, including but not limited to:

- indirect or consequential loss

- loss of profits, revenue, business, or goodwill

- loss of data

- business interruption

This applies even where such loss was foreseeable.

Nothing in these Terms excludes or limits liability for fraud, fraudulent misrepresentation, or any liability that cannot be excluded under applicable law.

12) Governing law & jurisdiction

These Terms are governed by the laws of Ireland. The courts of Ireland shall have exclusive jurisdiction over any disputes arising in connection with these Terms or the Website, subject to any mandatory consumer protection laws that apply.

13) Contact

If you have questions about these Terms, please contact:

Email: [email protected]